Wednesday, 8 June 2011

Images do not appear in thumbnail view after updating Microsoft Office

You may find that after installing/updating Office on a Windows 2000 machine that images do not appear in the thumbnail view, there is however a way of resolving this issue that involves making changes in the registry, so please ensure you are happy to do this before proceeding and always backup the registry just in case!

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. In Registry Editor, expand the following subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes
  3. Click .gif.
  4. On the Edit menu, point to New, and then click Key.
  5. In the New Key #1 box, type ShellEx, and then press ENTER.
  6. On the Edit menu, point to New, and then click Key.
  7. In the New Key #1 box, type the following:
    {BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}
    Note Include the braces in the above key name.

    Note The above key name contains zeros, and not the letter O.
  8. Press ENTER.
  9. In the right pane, right-click Default, and then click Modify on the shortcut menu.
  10. In the Value data box, type the following:
    {7376D660-C583-11d0-A3A5-00C04FD706EC}
    Note Include the braces in the above value.

    Note The above value contains zeros, and not the letter O.
  11. Click OK.
  12. In the folder list, click .jpeg.
  13. Follow steps 5 through 12 to add the same keys and value to the .jpeg registry key.
  14. In the folder list, click .jpg.
  15. Follow steps 5 through 12 to add the same keys and value to the .jpgregistry key.
  16. Quit Registry Editor, and then restart the computer.