Thursday, 19 May 2011

Quick Fix: Sent Items not appearing in Sent Items Folder

You may find in Microsoft Outlook that sent items have stopped appearing in the 'Sent Items' folder

A quick fix is available to resolve this issue:

1. Click Tools > Options > E-Mail Options
2. Untick 'Save Copies of messages in Sent Items Folder'
3. Click OK then OK to save the settings
4. Click File > Exit to leave Outlook
5. Open Outlook once again
6. Click Tools > Options > E-Mail Options
7. Tick 'Save Copies of messages in Sent Items Folder'
8. Click OK then OK to save the settings
You should now find that sent items are appearing in the sent folder as normal.

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