Monday, 21 October 2013

Quick Fix: Menu Bar missing from Task Manager

You may encounter an issue when launching Task Manager whereby the menu bar and icons at the top appear to be missing, to resolve this issue, simply double click the border around Task Manager and all will be restored.

Monday, 10 June 2013

Adobe Reader Freezing when Printing

You may encounter an issue with Adobe Reader X and above whereby the application freezes when attempting to print, the application then needs to be force closed using Task Manager.

This issue can be caused by the introduction of a new feature called 'Protected Mode' which is designed to protect your machine from malicious PDF files, this can whoever cause certain issues such as the one above.

To resolve the issue this mode can be switched off by following the steps below:

Adobe Reader X

1. Launch Adobe Reader
2. From the Edit Menu choose Preferences
3. Choose the General Tab and untick 'Enable Protected Mode at startup'
4. Press OK

Adobe Reader XI

1. Launch Adobe Reader
2. From the Edit Menu choose Preferences
3. Choose the Security (Enhanced) Tab and untick 'Enable Protected Mode'
4. Press OK

You will then need to fully close Adobe Reader and re-open the application, you should then find that you are able to print.



Thursday, 16 May 2013

Quick Fix: DCIM Folder Empty when connecting iPhone

You may find that when connecting your iPhone to your PC that the DCIM folder is empty even though the drive shows as having content.

To remedy this:

1. Disconnect your iPhone from the computer
2. Unlock the screen
3. As soon as you see your home screen, reconnect the iPhone to your computer
4. Browse to the DCIM folder, you should now see your files.

Friday, 5 April 2013

Windows Update stuck on Stage 3 of 3 - Configuring Windows

Quick Fix - you may encounter an issue whereby you've installed Windows Updates, and the Windows 7 machine has rebooted and is now stuck on Stage 3 of 3, Configuring Windows.

Simply Press CTRL + ALT + DELETE and you will be presented with the log-in screen and can continue working normally.



Friday, 23 November 2012

2 Out of Offices being sent

You may encounter an issue whereby a user switches on the Out of Office in Microsoft Outlook and 2 messages are being sent, 1 an older out of office and 2 the newer one just set-up.

This issue can be caused from a variety of reasons, sometimes if a migration has had issues (then these may not have been noticed at the time) sometimes this can be caused when Outlook Web Access has been used to set-up up the Out of Office.

This can however be cleared by removing all server and client based rules, by simply launching Outlook from the Run Dialogue and using the /cleanrules switch.

Choose Start > Run and type outlook.exe /clean rules

Once you have opened Outlook, switch off the Out of Office, Exit Outlook and switch this back on.

You should now find that the issue has cleared.



Friday, 14 September 2012

Quick Fix: Opening these files might be harmful to y our computer

You may find in Windows 7 that if you are attempting to access files from a network location (such as a zip file) then you receive the prompt below:


Which if you're working with multiple files from a network location, can quickly become an annoyance, this is due to Windows incorrectly classifying a local network location as being in the Internet Zone.

Luckily this is quite easily resolved by making some amendments to the internet security settings, simply follow the steps below:

1. From Control Panel open up Internet Options
2. Click the Security Tab
3. Choose Local intranet and Press the Sites Button
4. Click Advanced
5. From this screen you can then add either the server name that you wish to allow access too, the IP Address or the easiest option - the network drive that you wish to access - so J:\ for instance
6. Press OK and close all Windows

You will now be able to access all files without the annoying pop-up!

Monday, 9 July 2012

Quick Tip: Error Codes

Just a quick tip if your encountering Error Codes and your not sure what it means:

Open up a command prompt:

Type net helpmsg errorcodenumber

Replace errorcodenumber above with the error code, and press Enter, this will tell you what the code means