Adobe Reader Freezing when Printing

You may encounter an issue with Adobe Reader X and above whereby the application freezes when attempting to print, the application then needs to be force closed using Task Manager.

This issue can be caused by the introduction of a new feature called 'Protected Mode' which is designed to protect your machine from malicious PDF files, this can whoever cause certain issues such as the one above.

To resolve the issue this mode can be switched off by following the steps below:

Adobe Reader X

1. Launch Adobe Reader
2. From the Edit Menu choose Preferences
3. Choose the General Tab and untick 'Enable Protected Mode at startup'
4. Press OK

Adobe Reader XI

1. Launch Adobe Reader
2. From the Edit Menu choose Preferences
3. Choose the Security (Enhanced) Tab and untick 'Enable Protected Mode'
4. Press OK

You will then need to fully close Adobe Reader and re-open the application, you should then find that you are able to print.

Quick Fix: DCIM Folder Empty when connecting iPhone

You may find that when connecting your iPhone to your PC that the DCIM folder is empty even though the drive shows as having content.

To remedy this:

1. Disconnect your iPhone from the computer
2. Unlock the screen
3. As soon as you see your home screen, reconnect the iPhone to your computer
4. Browse to the DCIM folder, you should now see your files.

Windows Update stuck on Stage 3 of 3 - Configuring Windows

Quick Fix - you may encounter an issue whereby you've installed Windows Updates, and the Windows 7 machine has rebooted and is now stuck on Stage 3 of 3, Configuring Windows.

Simply Press CTRL + ALT + DELETE and you will be presented with the log-in screen and can continue working normally.

2 Out of Offices being sent

You may encounter an issue whereby a user switches on the Out of Office in Microsoft Outlook and 2 messages are being sent, 1 an older out of office and 2 the newer one just set-up.

This issue can be caused from a variety of reasons, sometimes if a migration has had issues (then these may not have been noticed at the time) sometimes this can be caused when Outlook Web Access has been used to set-up up the Out of Office.

This can however be cleared by removing all server and client based rules, by simply launching Outlook from the Run Dialogue and using the /cleanrules switch.

Choose Start > Run and type outlook.exe /clean rules

Once you have opened Outlook, switch off the Out of Office, Exit Outlook and switch this back on.

You should now find that the issue has cleared.

Quick Fix: Opening these files might be harmful to y our computer

You may find in Windows 7 that if you are attempting to access files from a network location (such as a zip file) then you receive the prompt below:

Which if you're working with multiple files from a network location, can quickly become an annoyance, this is due to Windows incorrectly classifying a local network location as being in the Internet Zone.

Luckily this is quite easily resolved by making some amendments to the internet security settings, simply follow the steps below:

1. From Control Panel open up Internet Options
2. Click the Security Tab
3. Choose Local intranet and Press the Sites Button
4. Click Advanced
5. From this screen you can then add either the server name that you wish to allow access too, the IP Address or the easiest option - the network drive that you wish to access - so J:\ for instance
6. Press OK and close all Windows

You will now be able to access all files without the annoying pop-up!

Quick Tip: Error Codes

Just a quick tip if your encountering Error Codes and your not sure what it means:

Open up a command prompt:

Type net helpmsg errorcodenumber

Replace errorcodenumber above with the error code, and press Enter, this will tell you what the code means

How to set-up Push Gmail on your iPhone

When you set-up Gmail on your iPhone you've probably noticed that that are not automatically pushed to your phone, you manually have to go into the Mail App to check for new Mail all the time.

It is possible however to have Gmail pushed to your iPhone - Just be warned if you get lots of Spam or if you're particularly popular the constant beeping every time you get a new mail could get rather annoying :-)

Here's how to set this up:

1. Choose Settings from your iPhone Home Screen
2. Choose Mail, Contacts, Calendars
3. Choose Add Account
4. From the screen that appears tap Microsoft Exchange
5. Under Username, enter your full Gmail address
6. Under Password, type your Gmail password
7. Under description you can type a name, for easy reference you could put 'Gmail' and press Next
8. Type m.google.com as the server and choose next
9. Press the switch to turn Mail On, you can also turn on Calendars if you wish to sync your Google Calendar and Contacts should you wish to sync your contacts - This option is particularly useful if you have migrated from an Android Phone, you can access all of your contacts without having to copy them over.
10. Press Done

Voilà! You now have push Gmail on your iPhone!